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Our Refund Policy and Unconditional Guarantee

Unconditional Guarantee Here at Gourmet Food Auction, we stand behind our products... If you are not absolutely thrilled with your purchase from Gourmet Food Auction, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. When you order or win an auction at Gourmet Food Auction, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service. Our phone number is 972-551-9964. Department Hours (Central Standard Time): Weekdays 7:00am to 10:00pm Saturday 8:00am to 7:00pm Sunday 9:00am to 5:00pm Or, feel free to send us an email 24 hours a day 7 days a week, to custserv@gourmetfoodauction.com. Please make sure to include as much auction information as possible, to help us expedite your request.
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